Stuck at Authenticating?

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Stuck at Authenticating?

Postby Lihonessa » Mon Jul 28, 2008 6:46 am

For some reason, sometimes when I want to log on my loading gets stuck at "Authenticating". The first time this happened I thought that the servers were down, but then I discovered that when it happens, my brother doesn't get disconnected when he plays on Alonsus and he can log in and out just fine. I also can't select a different server to play on when this happens.

Can anyone help me?
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Postby Shadostriker » Mon Jul 28, 2008 6:53 am

This has happened to me in the past... highly annoying because I find it lasts about 2-3 hours where I have no way of accessing anything about my account, even on the website. It usually clears up on its own after this though and works just fine when it does. It happens to me maybe once every month or so I find.
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Postby Lihonessa » Mon Jul 28, 2008 7:01 am

Well, then you are lucky, because this is the second time this happened to me in only two weeks!
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Postby Chatrata » Mon Jul 28, 2008 7:25 am

Do you play in EU? Because at the moment the login servers are down.
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Postby Lihonessa » Mon Jul 28, 2008 8:13 am

Yea, I play in EU, and I only just discovered the message that Blizzard left. And how appropriate, now that the message is here, I can log in again. :?

The previous times I didn't see any message about the login servers though, so I'm afraid I'm still stuck with the problem.
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Postby The Great JT » Mon Jul 28, 2008 8:16 am

Close the game, load it back up and try again.

That works for me.
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Postby Lihonessa » Mon Jul 28, 2008 8:17 am

It didn't work for me, and neither did resparting my computer.
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Postby Lihonessa » Fri Aug 01, 2008 2:12 am

Whoopie, second time that this happened to me in only one week. :x

Is anybody else having this too? It's getting really annoying, so I really hope someone has a solution.
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Postby Esoth » Fri Aug 01, 2008 7:29 am

I've had it happen before - the authentication server is just that - a separate server. Since it's not client side, shutting down and restarting isn't going to solve anything. You just have to wait for them to fix the problem :/
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Postby Lihonessa » Fri Aug 01, 2008 8:31 am

But why do I have it so often, and the others don't? :?
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Postby murderbear » Fri Aug 01, 2008 4:18 pm

is ur NAV open?
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Postby Arakon » Sat Aug 02, 2008 12:50 pm

Have it some times too.
I just leave it on Authencating for some mins, and it connects further after.
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Postby Shadostriker » Tue Aug 05, 2008 6:03 am

It happened to me just now... :cry:
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